Terms and Conditions FY99 – Complete Platform User Guide

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and FY99 ("Platform", "We"). These Terms govern your access to and use of the website FY99 at https://fy99.vin, the mobile app, and all related services.

By accessing or using any part of the FY99, you confirm that you have read, understood, and agreed to be bound by these Terms in full. This acceptance takes effect from the date you first access the platform, whether or not you register an account.

We recommend keeping a copy of this document for your reference. These Terms may be updated from time to time, and continued use of the platform after any changes constitutes acceptance of the updated terms.

To register and use the service FY99, you must meet all of the following eligibility requirements:

• Be at least 18 years of age at the time of registration
• Not prohibited by any applicable local law or regulation from participating in online gambling activities
• Register with accurate, truthful, and complete personal information
• Has never had an account banned or suspended by FY99 previously
• Register for personal use only, not on behalf of third parties
• Hold only one active account — multiple accounts are not permitted

During the registration process, you are required to provide accurate and truthful information including your full name, phone number, date of birth, and any other required details. FY99 uses this information for identity verification (KYC) purposes and compliance with legal requirements.

• Each individual is permitted only one account — registering multiple accounts is a serious violation
• You are responsible for keeping your account password confidential
• All activity occurring under your account is your responsibility
• Do not share your login credentials with anyone, including family members
• Report immediately to customer support if you suspect unauthorised access to your account
• KYC verification may be required before your first withdrawal is processed

The KYC verification process requires you to upload a valid identity document (such as a MyKad or passport). This process is carried out to protect your account and ensure platform security for all members.

FY99 accepts deposits via various Malaysia payment methods including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost. All financial transactions are protected by 256-bit SSL encryption.

• Minimum deposit: RM 10 (depending on payment method)
• Deposits may only be made using a payment method registered in the member's own name
• Deposits from third parties will not be accepted and will be returned
• Minimum withdrawal: RM 30
• Withdrawals are processed within 24 hours on business days
• KYC verification must be completed before your first withdrawal is approved
• FY99 reserves the right to request proof of payment method ownership at any time

All bonuses and promotions offered by FY99 subject to specific rollover requirements and validity periods. These conditions are clearly stated in each promotional offer on the Promotions us.

• Only one active bonus is allowed at a time
• Bonuses cannot be transferred between accounts
• FY99 reserves the right to cancel bonuses if there are signs of abuse or fraud
• Rollover must be completed within the bonus validity period — expired bonuses will be forfeited
• Bonuses are only available to members who register with accurate information
• Wins from free spins are subject to additional rollover requirements

All games in the Game Lobby FY99 uses independently certified Random Number Generators (RNG) or games streamed live by licensed providers. Game results are final and cannot be disputed.

• A connection drop during a game does not void outcomes already recorded by the server
• In the event of a technical error affecting gameplay, FY99 reserves the right to void the round in question and refund the bet
• Use of automation software, bots, or third-party assistance tools is strictly prohibited
• Any attempt to exploit software or game vulnerabilities is a serious violation
• Minimum and maximum betting limits for each game are displayed within the game interface

As a member FY99, you are fully responsible for all activities carried out through your account. This includes all financial transactions, game outcomes, and communications made via the platform.

You agree not to:

• Providing false information during registration or KYC verification
• Using funds derived from illegal activities for deposits
• Attempting to hack, damage, or disrupt platform operations
• Abusing the bonus or promotion system
• Spreading harmful, disruptive, or deceptive content to other users
• Opening multiple accounts for yourself or on behalf of others

FY99 supports responsible gaming. You are encouraged to set personal deposit and betting limits through your account settings. More information is available on the Responsible Gaming us.

Protecting your personal information is our priority FY99. We collect and process your personal data in accordance with our Privacy Policy, accessible on the Privacy Policy.

• All data is encrypted using 256-bit SSL standards
• Your information is not sold or shared with third parties without your consent, except as required by law
• You have the right to request access, correction, or deletion of your personal data
• FY99 retains transaction logs for the period required by law
• The fraud detection system uses activity data to protect all members

FY99 reserves the right to suspend or close any account without prior notice if there is reasonable cause to believe a violation of these Terms has occurred.

• Violation of terms will result in cancellation of all bonuses and promotions
• Real money balances (excluding bonuses) may be returned after the investigation is concluded, subject to its findings
• You may request voluntary account closure through customer support at any time
• Accounts suspended for responsible gaming reasons may be reinstated after the designated cooling-off period
• Account closure decisions related to fraud are final

FY99 is not liable for any indirect, consequential, or punitive losses or damages arising from use of the platform, including losses from gaming or betting outcomes.

• The platform is provided on an "as-is" basis — we strive to ensure availability but do not guarantee completely uninterrupted operation
• FY99 is not liable for losses resulting from technical failures beyond our control
• Users are responsible for ensuring their device and internet connection are functioning properly before playing
• FY99's maximum liability to any user is limited to the total amount deposited by that user in the preceding 30 days

FY99 reserves the right to modify, amend, or update these Terms and Conditions at any time without specific prior notice. However, we will endeavour to display a notice on the platform when significant changes are made.

• The "Updated" date at the top of this document indicates the latest version of the Terms
• Continued use of the platform after amendments take effect constitutes acceptance of the updated terms
• If you do not agree with the amendments, you may close your account through customer support

If you have any questions regarding these Terms and Conditions, or require further clarification on any section, the FY99 ready to assist.

• Live Chat: Available 24/7 via the chat icon at the bottom corner of the platform
• Email: [email protected] (displayed for reference only)
• Frequently asked questions: FAQ Page contains answers to the most frequently asked questions